fba77's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how fba77 collects, uses, and protects your data.
Introduction and Purpose of the Policy
fba77 ("we", "us", or "platform") operates a trusted online casino and sports betting platform for Bangladeshi players. This privacy policy ("policy") explains how we collect, store, process, and protect our users' personal information.
By accessing our website fba77.cam or creating an account, you are considered to have accepted all terms of this privacy policy. If you disagree with any term of this policy, please refrain from using our services.
fba77 always places the highest importance on user privacy. We keep your personal information secure using SSL encryption and modern data protection technology.
What Information We Collect
fba77 collects only the information necessary to provide its services. We may collect the following types of information:
2.1 Registration Information
- Full name and username
- Email address
- Date of birth (for age verification)
- Password (stored in encrypted form)
- Country and currency information
2.2 Identity Verification Information (KYC)
- National ID (NID) or passport copy
- Proof of address
- Selfie or photo (where applicable)
- Mobile number verification
2.3 Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account information (for transfers)
- Deposit and withdrawal history
- Transaction reference numbers
2.4 Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Site activity logs
How We Use Your Information
fba77 uses collected information only for specific and lawful purposes. We process your information for the following reasons:
- Account management: To create, verify, and manage your fba77 account.
- Service delivery: To facilitate playing games, betting, deposits, and withdrawals.
- Age verification: To ensure that only users aged 21 or above use the service.
- Fraud prevention: To detect and prevent illegal activity, money laundering, and fraud.
- Customer support: To enable our 24/7 live chat support team to resolve your questions and issues.
- Personalized experience: To provide game recommendations and offers tailored to your preferences.
- Legal compliance: To comply with applicable laws and regulations.
- Responsible gambling: To monitor your playing patterns and ensure responsible gaming.
- Security: To maintain the technical security of the platform.
We do not sell your personal information to third parties for marketing purposes without your explicit consent.
Sharing Information with Third Parties
fba77 never sells, rents, or exchanges your personal information with unauthorized third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe), identity verification services, and IT infrastructure providers may receive limited data to deliver their services. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Requirements
If fba77 is required to provide information under a court order, government directive, or applicable law, it will comply. In such cases, we will try to notify you in advance wherever legally permitted.
4.3 Fraud Prevention
If a user is suspected of fraudulent activity or money laundering, the necessary information may be shared with the relevant investigating authorities.
4.4 Business Transfer
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new owner. Should this occur, we will notify you in advance and publish an updated policy.
Cookies and Tracking Technologies
The fba77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the site.
Types of cookies we use:
- Essential cookies: These cookies are necessary to maintain login sessions, ensure security, and support the core functionality of the site. Disabling them may prevent the site from working properly.
- Functional cookies: Used to remember your preferences, language settings, and personalized experience.
- Analytics cookies: Used to analyze site usage statistics and improve the service. This information is collected in an aggregated and anonymous form.
You can control or reject cookies by changing your browser settings. However, please note that disabling cookies may limit some features of fba77.
Data Security Measures
fba77 uses industry-standard security technology to protect your personal information. Our security measures include:
- SSL encryption: All communication between your browser and our servers is secured through SSL/TLS encryption.
- Data encryption: Stored sensitive information, particularly passwords and financial data, is protected by strong encryption algorithms.
- Firewall and access controls: Through strict access control policies, only authorized staff can access user information.
- Regular security audits: We conduct regular security reviews and quickly resolve any vulnerabilities identified.
- Two-step verification: Two-step verification is available to strengthen account security.
- Suspicious activity monitoring: Unusual logins or transactions are automatically detected and monitored.
However, no method of transmitting information over the internet or electronic storage is completely secure. We make every effort to protect your information, but we cannot guarantee perfect security.
Data Retention Period
fba77 retains your personal information only for as long as necessary. The following policy is followed:
- Active accounts: All information is retained while the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention purposes.
- Financial transaction records: Financial records are retained for a set period in accordance with applicable laws and regulations.
- Communication records: Records of contact with customer support are retained for a limited time to ensure quality service.
After the retention period ends, information is securely deleted or anonymized.
Your Rights
As a user of fba77, you have the following rights regarding your personal information:
Right to be informed
You have the right to know what information we are collecting about you, how we are using it, and who we are sharing it with.
Right to correction
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done through account settings or by contacting our support team.
Right to deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
Right to object to processing
You may object to marketing communications or automated decision-making. We will take action within a reasonable time after receiving your request.
Right to data portability
You have the right to request your personal information in a structured and easily readable format.
Right to withdraw consent
Where your information is being processed on the basis of your consent, you may withdraw that consent at any time. However, this will not affect the lawfulness of prior processing.
To exercise these rights, contact our support team at [email protected] or speak with us through 24/7 live chat.
Protection of Minors
fba77's services are for users aged 21 or above only. We do not knowingly collect any personal information from minors.
Age is verified at the time of registration. If a user registers by providing a false age and is later found to be a minor, their account will be closed immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Changes to the Privacy Policy
fba77 reserves the right to change or update this privacy policy at any time. If a significant change is made, we will:
- Publish a visible notice on the website.
- May send a notification to your registered email address.
- Update the "Last updated" date at the top of the revised policy.
Continued use of our service after any changes means you are automatically considered to have accepted the new policy. We therefore recommend reading this policy regularly.
Contact Us About Privacy
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our privacy and support team is always ready to assist you fully.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We typically process your request within business days. For urgent matters, use live chat directly.